Privacy Policy | Caseum & Co

Last updated: 12 June 2026

The privacy of personal data is important to Caseum & Co by Taawuni OU (“Caseum & Co”, “we”, “us”, or “our”).

This Privacy Policy explains how we collect, use, store, share, and protect personal data when you visit www.caseumco.com or contact us through the website, email, telephone, or other business communication channels.

By using our website or contacting us, you confirm that you have read and understood this Privacy Policy.

1. General Definitions

For the purposes of this Privacy Policy:

Caseum & Co means Caseum & Co by Taawuni OU, registry code 17506293, operating as an artisan dairy consulting business.

Website means www.caseumco.com.

Customer, Client, or User means any individual who visits our website, contacts us, submits an enquiry, or engages with us regarding our consulting services.

Personal Data means any information relating to an identified or identifiable natural person, including name, email address, phone number, business details, communication content, IP address, device data, and similar information.

Processing means any operation performed on Personal Data, including collection, recording, storage, use, disclosure, deletion, or destruction.

Controller means the person or company that decides why and how Personal Data is processed. For the Personal Data collected through this website and our direct business communication, Caseum & Co is the Controller.

Processor means a third party that processes Personal Data on behalf of Caseum & Co, such as website hosting providers, email providers, analytics providers, or IT service providers.

GDPR means Regulation (EU) 2016/679, where applicable.

2. Policy Applicability

This Privacy Policy applies to Personal Data processed by Caseum & Co when we act as Controller.

This includes Personal Data collected when you:

Visit our website.
Submit a contact form.
Contact us by email, phone, WhatsApp, LinkedIn, or other communication channels.
Request information about our consulting services.
Become a client, supplier, partner, or business contact.
Interact with our content, blog, marketing materials, or website features.

This Privacy Policy does not apply to third-party websites, platforms, or services that may be linked from our website. Those third parties are responsible for their own privacy practices.

3. Personal Data We Collect

We collect only the Personal Data that is reasonably necessary for our business, communication, website operation, and legal obligations.

3.1 Contact Data

When you contact us through the website or directly, we may collect:

First name and last name.
Email address.
Phone number, if provided.
Company name, if provided.
Country or location, if provided.
Subject of your enquiry.
Message content and any information you choose to include.

3.2 Business and Project Data

If you contact us about consulting services, we may collect information relating to your business or project, such as:

Type of dairy business or food business.
Project description.
Factory, product, or process information.
Service requirements.
Technical, operational, or commercial details shared by you.
Documents, images, or files you voluntarily provide for assessment.

You should avoid sending sensitive personal information unless it is strictly necessary.

3.3 Communication Data

We may keep records of communications between you and Caseum & Co, including:

Emails.
Contact form submissions.
Meeting notes.
Messages exchanged through professional platforms.
Follow-up correspondence.

3.4 Website and Technical Data

Our website is built and hosted on the Wix platform. When you visit the website, Wix and related service providers may automatically collect technical data, including:

IP address.
Browser type.
Device information.
Operating system.
Pages visited.
Time and date of visit.
Cookie and analytics data.
General website usage information.

This information helps operate the website, maintain security, understand website performance, and improve user experience.

3.5 Client and Transaction Data

If you become a client, supplier, or partner, we may collect additional business data necessary to manage the relationship, such as:

Company details.
Billing details.
Contract details.
Service history.
Payment status.
Accounting or tax-related information.
Business correspondence.

We do not collect payment card details directly through the website.

3.6 Sensitive Personal Data

Our website and services are business-oriented. We do not intentionally collect sensitive personal data, such as health data, religious beliefs, political opinions, biometric data, or similar special-category data.

If you voluntarily provide such information, we will process it only where necessary and lawful, or we may delete it if it is not required.

4. Sources of Personal Data

We usually collect Personal Data directly from you.

We may collect Personal Data from the following sources:

Information you submit through the website.
Information you send by email or other communication channels.
Information provided during meetings, calls, or project discussions.
Publicly available business sources, such as company websites, LinkedIn profiles, trade directories, or business registries.
Service providers that help us operate our website, email, analytics, or business tools.

5. Purposes for Processing Personal Data

We process Personal Data for the following purposes:

5.1 Communication Purpose

To respond to enquiries, answer questions, arrange meetings, and communicate with you about your request.

5.2 Contractual Purpose

To prepare proposals, provide consulting services, manage projects, deliver agreed work, and maintain business relationships.

5.3 Business Administration Purpose

To manage records, invoices, accounting, supplier relationships, internal administration, and business continuity.

5.4 Website Operation Purpose

To operate, maintain, secure, and improve the website.

5.5 Analytical Purpose

To understand how visitors use the website and improve website performance, content, navigation, and service presentation.

5.6 Marketing Purpose

To send business updates, service information, or relevant professional communication where you have consented or where permitted by applicable law.

You may opt out of marketing communication at any time.

5.7 Legal Compliance Purpose

To comply with legal, tax, accounting, regulatory, or record-keeping obligations.

5.8 Protection Purpose

To protect our rights, property, security, business interests, and the rights or safety of others.

We do not sell Personal Data.

6. Automated Decision-Making

Caseum & Co does not use automated decision-making that produces legal or similarly significant effects on individuals.

We do not automatically accept or reject clients based only on automated processing.

7. Technology, AI, and Internal Tools

Caseum & Co may use standard digital tools to support business operations, communication, document preparation, website management, and internal productivity.

Where artificial intelligence tools, automation tools, or similar technologies are used internally, they are used to support human work and not to make final automated decisions about clients or users.

We take reasonable care not to submit unnecessary Personal Data into third-party tools unless there is a valid business reason, legal basis, and appropriate level of protection.

8. Legal Grounds for Processing

Where the GDPR or similar data protection laws apply, we rely on the following legal grounds:

Consent
When you submit a form, request communication, subscribe to updates, or agree to receive marketing communication.
Performance of a contract
When processing is necessary to provide services, prepare proposals, manage client relationships, or perform an agreement.
Legitimate interests
When processing is necessary to operate our business, respond to enquiries, improve our website, maintain records, protect our rights, and communicate with business contacts.
Legal obligation
When processing is necessary to comply with tax, accounting, legal, regulatory, or official requirements.

9. Sharing and Transfer of Personal Data

We do not sell or rent Personal Data.

We may share Personal Data only where necessary with:

Website hosting providers, including Wix.
Email and communication service providers.
IT support and software providers.
Accounting, tax, legal, or professional advisers.
Analytics and website performance providers.
Contractors or partners involved in delivering services, where necessary.
Authorities, courts, regulators, or public bodies where required by law.
Other parties where necessary to protect our rights, safety, property, or legal interests.

We take reasonable steps to ensure that service providers process Personal Data securely and only for the purposes agreed with us.

10. International Transfers

Caseum & Co operates from Estonia, and our service providers may process Personal Data in other countries.

Where Personal Data is transferred outside your country or the European Economic Area, we take reasonable steps to ensure appropriate protection, such as using service providers with adequate safeguards, contractual protections, or other legally recognized transfer mechanisms.

11. Security

We take reasonable technical and organisational measures to protect Personal Data against:

Unauthorised access.
Loss.
Misuse.
Alteration.
Disclosure.
Destruction.

However, no internet transmission, website, email system, or digital storage method is completely secure. We cannot guarantee absolute security.

12. Retention of Personal Data

We retain Personal Data only for as long as necessary for the purposes described in this Privacy Policy.

In general:

Contact form enquiries may be retained for as long as needed to respond and follow up.
Client and project communication may be retained for the duration of the business relationship and for a reasonable period afterwards.
Accounting, tax, and contractual records may be retained for the period required by applicable law.
Website analytics data may be retained according to the settings of the relevant analytics or hosting provider.
Marketing contact data is retained until you unsubscribe or request deletion, unless we have another lawful basis to retain it.

When Personal Data is no longer required, we delete, anonymise, or securely archive it.

13. Your Rights

Depending on your location and applicable law, you may have the following rights:

Right of access
You may request a copy of the Personal Data we hold about you.
Right to rectification
You may request correction of inaccurate or incomplete Personal Data.
Right to erasure
You may request deletion of your Personal Data, unless we are legally required or otherwise permitted to retain it.
Right to restriction
You may request that we restrict the processing of your Personal Data in certain circumstances.
Right to object
You may object to processing based on legitimate interests or direct marketing.
Right to data portability
You may request that certain Personal Data be provided in a structured, commonly used, and machine-readable format.
Right to withdraw consent
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing carried out before withdrawal.
Right to complain
You may lodge a complaint with your local data protection authority.

To exercise your rights, contact us using the details in Section 20.

We may need to verify your identity before responding to a request.

14. Cookies and Tracking Technologies

Our website uses cookies and similar technologies.

Cookies are small files placed on your device that help the website function, remember preferences, maintain security, and understand website usage.

We may use:

Essential cookies
Required for the website to function properly.
Analytics cookies
Used to understand website traffic, page visits, and user interaction.
Preference cookies
Used to remember settings or preferences.
Third-party cookies
Used by service providers such as Wix or analytics tools.

You can manage cookies through your browser settings or through the cookie banner where available.

If you disable cookies, some parts of the website may not work correctly.

15. Analytics

We may use analytics tools to understand how visitors use the website.

Analytics data helps us:

Measure website traffic.
Understand which pages are visited.
Improve website structure and content.
Detect technical issues.
Improve user experience.

Analytics information is generally aggregated or technical in nature. We do not use analytics data to identify visitors unless required for security, legal, or business protection purposes.

16. Commercial Communication

If you receive marketing or commercial communication from us, you may unsubscribe or ask us to stop sending such communication at any time.

You may opt out by:

Following the unsubscribe instructions in the message, where available.
Contacting us by email at caseum.co@gmail.com.

Even if you opt out of marketing messages, we may still send non-marketing communication related to active enquiries, contracts, services, invoices, legal matters, or administrative issues.

17. Children’s Privacy

Our website and services are intended for businesses, professionals, and adult users.

We do not knowingly collect Personal Data from children.

If you believe that a child has provided us with Personal Data, please contact us and we will take appropriate steps to delete it.

18. Third-Party Links

Our website may contain links to third-party websites or platforms.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

You should review the privacy policy of any third-party website you visit.

19. Applicable Law and Jurisdiction

This Privacy Policy is governed by the laws of Estonia, unless mandatory data protection or consumer protection laws in your country provide otherwise.

Any disputes relating to this Privacy Policy shall be handled by the competent courts or authorities in accordance with applicable law.

20. Contact Information

If you have questions about this Privacy Policy or how we process Personal Data, please contact us:

Caseum & Co by Taawuni OU
Registry Code: 17506293
Email: caseum.co@gmail.com

Estonia office:
Sepapaja tn 6, Lasnamäe linnaosa,
Harju maakond,
15551 Tallinn, Estonia

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we update it, we will revise the “Last updated” date at the top of this page.

If changes are significant, we may provide additional notice where appropriate.

You are encouraged to review this Privacy Policy periodically.

22. Confirmation

By using our website, submitting an enquiry, or communicating with us, you confirm that you have read and understood this Privacy Policy.

Annex 1 — Personal Data Processing Details